Last updated: April 24, 2026
These Terms of Service (“Terms”) govern your access to and use of VoiceSpectrum AI (the “Service”) provided by Clinicspectrum, Inc. (“Clinicspectrum”, “we”, “us”). By using the Service, you agree to be bound by these Terms.
You must be at least 18 years old and authorized to enter into a binding agreement on behalf of the organization (“Customer”) you represent in order to use the Service. By using the Service you represent that you meet these requirements.
You agree not to:
The Service may process protected health information (PHI) on your behalf. Use of the Service in connection with PHI requires a signed Business Associate Agreement (“BAA”) between Clinicspectrum and Customer. The handling of your data is further described in our Privacy Policy.
The Service, including all software, designs, and content provided by Clinicspectrum, is the exclusive property of Clinicspectrum and its licensors. Customer retains ownership of Customer Data submitted to the Service.
The Service relies on third-party providers (telephony, AI inference, email delivery, and similar). Clinicspectrum is not responsible for outages or failures of these providers, but will use reasonable efforts to maintain Service availability.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. CLINICSPECTRUM DISCLAIMS ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. The Service is not a substitute for professional medical judgment.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLINICSPECTRUM’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE FEES PAID BY CUSTOMER IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. CLINICSPECTRUM WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
Either party may terminate the Service for material breach with thirty (30) days written notice if the breach is not cured. Upon termination, Customer access ceases and Customer Data is exported or deleted per the applicable order or BAA.
These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-laws principles. Disputes will be resolved in the state or federal courts located in New Jersey.
We may update these Terms from time to time. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
Questions about these Terms? Contact us at compliance@clinicspectrum.com.